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Privacy Policy

Welcome to Touch of Ginger’s privacy notice.

Touch of Ginger respects your privacy and is committed to protecting your personal data. This privacy notice will inform you of how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

Controller

Touch of Ginger is the controller and responsible for your personal data (herein referred to as "Touch of Ginger”, "we", "us" or "our" in this privacy notice).

If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact us using the details set out below.

Contact details

Our full details are:

Full name of legal entity: Touch of Ginger

Email address: [email protected]

Postal address: Unit 6 The Sidings, Station Road, Shepreth, Hertfordshire, SG8 6PZ

Changes to the privacy notice and your duty to inform us of changes

This version was last updated on 19.10.2020

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

Third-party links

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

Collecting Personal Data

We use our technology to gather the following information:

  • Information that is collected automatically: as soon as you visit our web pages, we collect and store certain information automatically using cookies. We use this to monitor our website performance and ensure everything is running smoothly. This information includes Internet protocol addresses (IP), the type and version of browser you are using, your operating system and platform, including the uniform resource locator (URL). This data is stored completely anonymously and contains no information that would enable us to identify individual users.
  • Information that you provide us with: personal data you share with us in the course of submitting an order remains completely confidential. We only ask for information that is required to enable us to complete your order. This includes, for example, your contact data, including your name and surname, address, e-mail address, telephone number. Your payment information, including your bank details, credit card information and invoice address is held securely with our payment gateway provider.
  • Information from other sources: to deliver your orders securely and safely, we obtain information on payment behaviours, such as from mail-order companies, credit bureaus or updates regarding ordering and delivery addresses from parcel delivery and transport companies.

Using Your Data to Process Your Order

We use the personal information that you provide us with as part of the order process, to deliver the goods, to arrange payment and to send you information about your order. We require the following data to do this: contact information including title, first name, last name, street address, postal code, city, country, email address, and phone number (in case we have any questions about your order).

For the purpose of payment processing, the necessary data is stored both on our server and on the servers of the companies we have authorized to handle payment processing.

Passing Your Personal Data on to Third Parties

We will not pass on your personal data to anyone not included in this data privacy statement. The only exception to this would be to serve legal obligations.

Change of purpose

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose.

If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.

Cookies

This section contains information about our usage of cookies as well as user’s consent as to the usage of tracking and third-party cookies

Necessary Cookies

We use cookies which are necessary to make navigating and visiting web sites user friendly. They enable our systems, for example, to set the right language or to save your basket between visits.

Tracking and third-party cookies

We also use tracking cookies to analyse visitor preferences (e.g. data regarding which pages a customer visited in our online store, which products were viewed, etc.), which enables us to tailor our website and improve our offer for you. For more details which of our statistic and marketing tools use such tracking cookies and what kind of data is tracked and stored with these cookies see below under sec. 6 ff. of this Privacy Policy.

Our website also uses third-party cookies for "re-targeting". We use these cookies to make our internet offers as appealing to you as possible. This technology allows internet users who are already interested in our store and our products to respond to the advertising on our partner websites. Cookie technology enables us to insert advertising on our partner pages.

With the usage of our website you consent to our usage of these tracking and third-party cookies. If you don’t want that, please ensure that (these) cookies are disabled in your browser settings. You can also at any time withdraw your consent for the future by deleting existing cookies and setting up your browser preferences appropriate to prevent that new (kinds of) cookies are set. More information about how cookies can be prevented and deleted can be found in the section (“Prevention and deletion of cookies”) below.

Prevention and deletion of cookies

You can prevent cookies from being stored on your hard drive by setting up the necessary settings in your browser. You can also delete cookies already stored on your computer at any time. For details on how to do this, please refer to your browser’s manual or your browser manufacturer's help function.

International transfers

If you are an EEA national residing in the EEA and subject to the General Data Protection Legislation, we do not transfer your personal data outside the European Economic Area (EEA).

Protecting Your Data

We secure our website and other systems against loss, destruction, unauthorized access, modification or distribution of your data by unauthorized persons by implementing the appropriate technical and organizational measures. Furthermore, your personal data is transmitted to us in encrypted format. This applies to your order and when you log in as a customer.

Right to Information and Right to Object

There is a right to information about your personal data that we store, and the right to rectification, blocking and deleting your stored personal data.

You have the right to object to the use or processing of your data at any time. You have the right to revoke any consent you have previously granted us regarding the use of your personal data.

If you wish to avail yourself of your right to information and/or the right to object to the use of your personal data, or any other questions about privacy, please send us an e-mail at: [email protected] or contact us by post.

This Privacy Policy and our Terms of Service are revised and updated regularly. Updates to this Privacy Policy are released on our website. Amendments apply as soon as they are published on our website. We therefore recommend that you check this page regularly to see whether there are any updates you need to be aware of.