All orders over £100 qualify for free delivery.
£6.95 standard UK delivery for orders under £100.
£14.95 standard EU delivery for orders under £100.
Brexit for consumers
Now that the United Kingdom is no longer part of the European Union as of 1 January 2021, this means that when goods are imported from the United Kingdom, a customs declaration must be submitted for your shipment. Any import duties and VAT on import are also calculated by means of this declaration. This can lead to additional costs for you. Keep in mind that the total costs for importing goods from the United Kingdom can therefore be significantly higher after January 1, 2021.
You have to pay the import duties and VAT to DHL before delivery. If your mobile phone number is stated by the sender in the shipment data, you will receive a payment request from DHL Express via SMS. Prompt payment will ensure fast delivery of your goods. (NB. A DHL Express payment request for VAT / import duties always contains the airwaybill / AWB number of your shipment.)
We aim to dispatch all orders within 1-2 working days of the order being placed.
Delivery lead time depends on where you live.
Here is the number of shipping days based on country.
England, Scotland, Albania, Bosnia, Iceland, Malta, Moldova, Monaco, Macedonia, Russia, Serbia, Ukraine
Wales, Ireland, Belarus, Belgium, Cyprus, Denmark, Germany, Luxembourg, Montenegro, Netherlands,
Andorra, Austria, Channel Islands, Czech Republic, Faroe Islands, France, Hungary, Italy, Norway, Poland, Portugal, Slovenia, Spain, Sweden, Switzerland.
Bulgaria, Finland, Latvia, Lithuania, Slovakia,
Croatia, Estonia, Gibraltar, Romania, San Marino
Currently we are only able to offer delivery to UK and EU addresses .
Unfortunately not. All orders are sent by DHL express so the delivery times above are what should be expected
All goods are dispatched on an Express Service using DHL.
Larger items or deliveries may be sent on a pallet, in which case we will contact you to arrange this.
Once your order has been dispatched you will receive a confirmation email with a tracking link.
Follow this link to track your parcel.
DHL deliveries are between 8am and 6pm
Please contact us via the [email protected] email address with your order number and we will look into this for you.
DHL will attempt delivery twice and then collection will need to be made from the local depot
Please contact us via the [email protected] email address with your order number and we will assist you with this.
Please contact us via the [email protected] email address with your order number and we will look into this for you
Once you have received the tracking email, the goods are on their way to the address originally provided and we are not able to make changes at his stage. If you have entered the wrong address when placing the order please contact us as soon as possible [email protected]
All products are carefully packed to ensure they are safe for transit, using biodegradable bubble wrap which can be composted after use.
We encourage customers to recycle the outer cardboard box too!